Telefon +436991ROBERTR (+4369917623787)

Email: robert@ruisz.cc

Robert Ruisz

PERSONAL DETAILS
	* Marital Status: Married, 2 Children * Nationality: Austrian * Date of Birth: 24 April 1964 * Place of Birth: Vienna
EDUCATION
	* 1970 – 1974 Elementary School Vienna * 1974 – 1978 Secondary School Vienna * 1978 – 1979 Poly-technical School Vienna * 1979 - 1983 Vocational School for Radio-TV Mechanics Vienna * 1984 - 1986 Foreman School for Industrial Electronics Vienna
EMPLOYMENT
	10/10 - ÖBB IKT GmbH – Service Management Vienna Responsible for Service-/ Transition- and Projectmgmt. 08/06 – 09/10 ÖBB Dienstleistungs Ges.m.b.H. Vienna Head of Infrastructure Ops 7 Direct Reports / 90 Employees Responsible for Datacenter Operations for Austrian Railways 01/98 – 4/06 one GmbH – Teamleader Relation Management Vienna Up to 23 Headcounts. Responsible for Service Level Management. Projectmanager Consolidation Project. Setup of the Engineering Team (Teamleader Engineering), responsible for Partner management, ITIL-Process implementation, lead of transfer project (IT-Outsourcing). Consolidation of the Windows ,Unix, Storage, Systems Management Support Team into one Server Group (Teamleader Server, Storage, Systems Management). Build-up of the data center (Unix Area) (Manager Technical Support Group), implementation of the central Backup solution (Legato Networker), centralized Storage (EMC², Netapp) 5/96 – 1/98 max.mobil Operations Support TMN/DCN Vienna Responsible for Aldiscon SMSC, Metrica Performance Measurement, OMCB. Cooperation with IT (impl. Firewall, Mailserver, etc.). Sales support for tech. solutions (SMS services). Marketing support for new data services. Purchase of Technical Hard and Software. 3/95 – 4/96 Borgware Support Technician Austria/Europe Installation, configuration, training of HP Workstations including Application (ME10, Solid Designer). Elaboration of maintenance contracts for Customers and with Vendors Installation and configuration of HP 800 Series for and at HP European Headquarter Böblingen/Germany 6/88 – 2/95 datamed Informationssysteme Support Technician Vienna/A Repair of peripheral Devices (Printers, Plotters, Graphic Terminals and Prime Computers). After delivery of the Prime general agency to “Computer Vision”, I worked in the customer support – Unix area (installation, configuration, training of the OS and Applications on HP, Sun, IBM, SGI Workstations and Hard and Software support on Kubota Supercomputers), additionally I was responsible for the in-house computers and internet link and the purchase of trade goods (tapes, Ribbons,..) 4/85 – 5/88 Anker Data Systems Support Technician Vienna/EastEurope Repair and installation of POS systems 7/83 – 2/84 Military Service 8/79 – 3/85 Philips Vienna Several assignments: 3,5 years vocational training for a Radio TV Mechanic Thereafter transfer as technician at the Philips Video Werk
ADDITIONAL SKILLS
	* HP – HPUX (8, 9, 10, 11, 11i) , MC/Serviceguard * SUN - Solaris (2.6, 8) Cluster 2.2 * IBM – Partnertraining (Install, Networking, Problem determination), AIX (3, 5) * EMC– Hard&Softwaretraining (34xx,37xx,39xx,87xx,ESN-Mgr.,ECC,.....) * Legato Networker * Aldiscon SMSC * Oracle SQL * “Management Development Program” * Personal Leadership * Leadership and Communication * Team & Conflict management * Communication Trainings
Hobbies
	· Family · SCUBA Diving · Traveling